Privacy Policy

1. Information We Collect

We collect information to provide and improve our services. This includes:

Information You Provide:

• Account Information: Name, email address, business name
• Business Information: Website URL, industry, services, competitors
• Content Preferences: Customization data for content creation
• Communication Data: Messages, feedback, support requests

Automatically Collected Information:

• Usage Data: Pages visited, features used, time spent
• Device Information: Browser type, operating system, IP address
• Cookies: Session data, preferences, analytics

2. How We Use Your Information

We use collected information for the following purposes:

• Provide Services: Conduct audits, create content, track AI visibility
• Improve Platform: Analyze usage patterns, optimize features
• Communication: Send updates, respond to inquiries, provide support
• Security: Prevent fraud, protect accounts, ensure platform integrity
• Legal Compliance: Meet regulatory requirements, respond to legal requests

3. Information Sharing and Disclosure

We do not sell your personal information. We may share information with:

Service Providers:

• Cloud Hosting: Supabase (database and authentication)
• AI Services: OpenAI (ChatGPT), Anthropic (Claude), Google (Gemini)
• Analytics: Usage tracking and performance monitoring

Legal Requirements:

We may disclose information when required by law, court order, or to protect our rights and safety.

Business Transfers:

If ContentForLLM is involved in a merger, acquisition, or sale of assets, your information may be transferred. We will notify you before your information becomes subject to a different privacy policy.

4. Data Security

We implement industry-standard security measures to protect your information:

• Encryption: Data encrypted in transit (SSL/TLS) and at rest
• Access Controls: Limited employee access to personal data
• Secure Infrastructure: Enterprise-grade hosting with Supabase
• Regular Audits: Security assessments and vulnerability testing

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

5. Your Rights and Choices

Access and Portability:

You can request a copy of your personal data in a structured, machine-readable format.

Correction:

You can update your account information through your dashboard or by contacting us.

Deletion:

You can request deletion of your account and associated data. Some information may be retained for legal or legitimate business purposes.

Opt-Out:

You can unsubscribe from marketing emails using the link in each message or by contacting us.

Cookie Controls:

You can manage cookie preferences through your browser settings.

6. GDPR Compliance (European Users)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):

• Right to Access: Obtain confirmation of data processing and access to your data
• Right to Rectification: Correct inaccurate personal data
• Right to Erasure: Request deletion of your data ("right to be forgotten")
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a portable format
• Right to Object: Object to data processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent at any time

To exercise these rights, please submit a request via our GDPR Data Request form.

7. Data Retention

We retain your information for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

Account data is typically deleted within 90 days of account closure, unless retention is required by law.

8. Children's Privacy

Our Service is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in the United States or other countries where our service providers operate. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or through the Service. The "Last Updated" date at the top indicates when the policy was last revised.

11. Contact Us

For questions about this Privacy Policy or our data practices, please contact us: